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- Always validate your ANDANTE ticket when you start your travel, when you change to another line or vehicle.- You must validate, at most, 10 minutes before you travel starts.

You can also ask for help from any ticket clerk or Lisbon urban trains staff member.Wait for the machine to make a loud stamping noise after which your ticket should be punched and validated.Orientation of the ticket, besides magnetic strip facing up, doesn’t matter.Without this validation, it will not be possible to maintain this system, which is beneficial for all passengers.The single tickets are valid from the moment of validation in the tariff zones and for the time indicated on the ticket.

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With the prepaid ticket, a passenger can, within the indicated zone and time validity, make an unlimited number of journeys with all the integrated operators. Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers' Rights and Obligations (hereinafter Regulation) entered into force on December 2009.Železničná spoločnosť Slovensko, a.s.

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